Safety and trust

Our promises

1. We never keep your passwords. You write them in your own book or password manager.
2. We never touch your online banking. If you need help with it, you type and we guide.
3. We show ID at the door. You'll see my photo ID and DBS certificate before I come in.
4. We agree the price first, and leave a receipt when we go.
5. We don't sell you anything. No equipment, no commission, no pressure.
6. Family welcome. You're very welcome to have a relative with you, especially on the first visit.
7. Remote help only when you start it. We'll never call you out of the blue asking to connect to your computer. If someone does, it's a scam: hang up.