Questions
Answers to the things people ask us most. Anything else, just call.
Do you come to my home?
Yes. We visit homes in Ipswich and up to around 20 miles away. We can also help over the phone.
How much will it cost?
A home visit is £45 for the first hour. We always tell you the price before we start.
Will you ask for my passwords?
No. We never keep your passwords or bank details. You type them in yourself, and we show you how to keep them safe.
Can I book for my mum or dad?
Yes. You can book and pay for them, and we'll send you a short note after each visit.
Are you DBS checked?
Yes. Cristian was DBS checked in November 2026 and will show you his certificate at the door.
Do I have to sign up to a plan?
No. Most people pay per visit. Plans are there if you'd like regular help.