Tech help for Mum and Dad, when you can't be there
Live far away, or just short on time? We'll visit your parents or grandparents, sort out their tech, and keep you in the loop.
How it works
- You book and pay online, or call us. Tell us who needs help and what's going on.
- We call them to arrange a time that suits them, and explain who we are.
- We visit, fix it and show them how. Patiently, at their pace.
- You get a short note of what we did and anything to watch for.
The Pal Family plan
£70 a month for up to 180 minutes of help across two people, at home or remote, with a report to you after every visit. Cancel any time.
Popular with families
- Setting up a new phone or tablet as a gift, ready to use.
- Video calls with the grandchildren, set up and practised.
- A scam and safety check after a worrying call or email.
- Gift vouchers for birthdays and Christmas.